This May, National Nurses Month, Cure featured MSK’s Kimberly Rosencrance in a column by MSK’s Lead Patient Access Nurse, Ann Culkin.
In her role as a Patient Access Nurse Coordinator, Ms. Rosencrance speaks to patients and families over the phone to help navigate their care, financial concerns, and insurance questions. Her work leaves patients feeling calmer and reassured:
Kim conducts these emotionally loaded conversations with insight, expertise and listening skills to remove obstacles to the best oncology care. Kim reassures every caller that she is ‘really listening,’ often letting her silence do the heavy lifting as the patient shares their story.
We salute Ms. Rosencrance, Ms. Culkin, and all MSK nurses. Your work saves lives every day.