Laptops for Loan - Frequently Asked Questions

The most frequently asked questions concerning use of our laptops are listed below. For additional information or to submit a question, please contact Ask a Librarian.

• Who can borrow a laptop?
• Where do I go to borrow a laptop?
• Where may I use the laptop?
• What is the loan period?
• What type of equipment is available?
• Can personal software and documents be saved on the laptop?
• Am I able to access the Internet with the laptop?
• Can I connect to the secure wireless network?
• What software/hardware is available on the laptop?
• Can I print from the laptops?
• Where do I return the laptop?
• Can I call ahead to reserve a laptop?
• What if I need help?

Borrowing is limited to registered Memorial Sloan-Kettering Cancer Center, Hospital for Special Surgery, Rockefeller University, and Weill Cornell Medical College Library users with valid identification.

Laptops can be checked out from the Nathan Cummings Center located in the Rockefeller Research Laboratories Building, Main Floor, turn left when you enter and the CyberLibrary Café located on the first floor of the Zuckerman Research Center, 69th Street entrance.

Laptops must only be used in the Nathan Cummings Center or the CyberLibrary Café. Taking a laptop outside of these areas is not permitted.

Laptops can be checked out from the Nathan Cummings Center, Monday - Friday, 8:30 am - 5:00 pm, or the CyberLibrary Café, Monday - Thursday, 8:00 am - 3:30 pm, and Friday, 8:00 am - 3:00 pm, for up to two hours. Renewal is at the discretion of the library staff.

There are Macintosh and PC laptops at both locations.

MSKCC domain users can save their files to their network drives. Wireless users who wish to save their work must provide their own storage device/s. Any content saved to the hard drive will be deleted on a regular basis.

All users may access the Internet using the MSKGUEST network.

The latest version of Nortel VPN Client software is installed on all laptops. MSKCC users with remote access privileges may use their credentials to log into the secure wireless network. For more information email Ask a Librarian or call Reference Services at 212-639-7439.

Software programs include Microsoft Access, Excel, PowerPoint, Word, and EndNote X. Installation of additional software or changing setting is prohibited.

Yes, but you must use a PC laptop with a network cable and only from the MSKCC domain.

Users must deliver the laptop, accessories (i.e. mouse, adapter, and internet cable), and all internal components to a library staff member personally no later than 30 minutes before the library closes or after two hours of use.

Yes, you can. To reserve a laptop, call the MSKCC Library Reference Line at 1-212-639-7439, and we will hold one for you for 15 minutes.

Reference Librarians are available at both the Nathan Cummings Center and the CyberLibrary cafe to assist users with any issues that may arise with their borrowed laptop.